GENERAL CONDITIONS

Product warranties Rafael Carmona Santizo
Products supplied by Rafael Carmona Santizo  They are guaranteed from the date of receipt of the product against defects in manufacture or assembly.

Products supplied by Rafael Carmona Santizo  products are mainly for professional use for businesses and professionals, so that the guarantee is stipulated by the manufacturer in warranty document included with each product it applies, varying the warranty period from 6 to 24 months.

The warranty of the products supplied by Rafael Carmona Santizo  It applies solely to the products themselves so are not included shipping between stores Commerce Rafael Carmona Santizo and the address where the product of both outward and return are.Thus, both during the warranty period and outside it, Rafael Carmona Santizo It offers the service of managing the collection of the product from the customer's address and your return for just 15 euros, to be paid by the customer by bank transfer once repaired the product before you are sent back.

If a customer forwarded to elplacerdelgourmnet.com an electrical appliance with a problem not covered by the manufacturer's warranty, the customer would have to pay 25 euros for Rafael Carmona Santizo You give it back (for expenses of collection, handling and shipping), regardless of the cost of repair (if the customer accepts the cost of it).

To repair a product you should send an email (to make it reliable record) indicating the order number, the product and the broadest possible description of the problem. Once received the email, you are informed by the same means of steps to take.